eHealth for all? Towards usable and effective ehealth services in different health care settings

Schnoor, K. (2024)

Doctoral Thesis

The healthcare landscape is constantly evolving. eHealth (electronic health) presents opportunities to alleviate pressure in healthcare, for example by empowering patients to take more control over their care. This thesis has examined various digital applications that have already been (partially) implemented. The research primarily focuses on the user-friendliness and effectiveness of these digital applications, aiming to promote self-management and accessibility of healthcare. The digital applications in this thesis relate to requesting diagnostic tests, both with and without involvement of healthcare professionals. Diagnostic tests enable the detection of conditions, such as sexually transmitted diseases for instance. Additionally, research has been conducted on the effectiveness of a self-management program for asthma and COPD. The results generally indicate that patients and citizens, particularly the younger generation, are receptive to online applications aimed at supporting their self-management of health and illness. Nevertheless, certain factors influence their acceptance, such as reliability and user-friendliness. Therefore, it is essential to promote collaboration among all stakeholders to enhance usability and ensure that online applications effectively meet their intended purpose and objectives.

• eHealth
• Diagnostics
• Home based test
• Sexual transmitted infections
• Digital triage tool
• Self-management

• All authors: Schnoor, K.
• Supervisor: Chavannes, N.H.
• Co-supervisor: Talboom-Kamp, E.P.W.A.; Versluis, A.
• Committee: Kleinsmann, M.S.; Achterberg, W.P.; Vollenbroek-Hutten, M.M.R.; Metting, E.I.
• Qualification: Doctor (dr.)
• Awarding Institution: Faculty of Medicine, Leiden University Medical Center (LUMC), Leiden University
• Date: 2024-04-18
• ISBN (print): 9789464698381