Small and Medium-sized Enterprises (SMEs) constitute a very large part of every country's economy and play an essential role in economic growth and social development. SMEs are frequent targets of... Show moreSmall and Medium-sized Enterprises (SMEs) constitute a very large part of every country's economy and play an essential role in economic growth and social development. SMEs are frequent targets of cyberattacks. Unlike large enterprises, SMEs generally have limited capabilities regarding cybersecurity practices. Assessment and improvement of cybersecurity capabilities are crucial for SMEs to survive and sustain their operations. Despite the availability of maturity assessment models and standards to assess and improve cybersecurity capabilities, SMEs' specific requirements and roles in the digital ecosystem are often neglected. This paper presents high-level SME requirements regarding cybersecurity maturity assessment and standardization and translates them into an Adaptable Security Maturity Assessment and Standardization (ASMAS) framework to address this gap. The framework is demonstrated by a web-based software prototype. In the evaluation study conducted with SMEs, we obtained positive results for perceived usefulness, perceived ease of use of the framework, and intention to use it. Show less
Haastrecht, M. van; Golpur, G.; Tzismadia, G.; Kab, R.; Priboi, C.; David, D.; ... ; Spruit, M. 2021
Small- and medium-sized enterprises (SMEs) frequently experience cyberattacks, but often do not have the means to counter these attacks. Therefore, cybersecurity researchers and practitioners need... Show moreSmall- and medium-sized enterprises (SMEs) frequently experience cyberattacks, but often do not have the means to counter these attacks. Therefore, cybersecurity researchers and practitioners need to aid SMEs in their defence against cyber threats. Research has shown that SMEs require solutions that are automated and adapted to their context. In recent years, we have seen a surge in initiatives to share cyber threat intelligence (CTI) to improve collective cybersecurity resilience. Shared CTI has the potential to answer the SME call for automated and adaptable solutions. Sadly, as we demonstrate in this paper, current shared intelligence approaches scarcely address SME needs. We must investigate how shared CTI can be used to improve SME cybersecurity resilience. In this paper, we tackle this challenge using a systematic review to discover current state-of-the-art approaches to using shared CTI. We find that threat intelligence sharing platforms such as MISP have the potential to address SME needs, provided that the shared intelligence is turned into actionable insights. Based on this observation, we developed a prototype application that processes MISP data automatically, prioritises cybersecurity threats for SMEs, and provides SMEs with actionable recommendations tailored to their context. Subsequent evaluations in operational environments will help to improve our application, such that SMEs are enabled to thwart cyberattacks in future. Show less
Haastrecht, M. van; Ozkan, B.Y.; Brinkhuis, M.; Spruit, M. 2021
Featured Application The results of this work will be incorporated in an application for SMEs in Europe, which aims to improve cybersecurity awareness and resilience, as part of the EU Horizon 2020... Show moreFeatured Application The results of this work will be incorporated in an application for SMEs in Europe, which aims to improve cybersecurity awareness and resilience, as part of the EU Horizon 2020 GEIGER project. Cybersecurity threats are on the rise, and small- and medium-sized enterprises (SMEs) struggle to cope with these developments. To combat threats, SMEs must first be willing and able to assess their cybersecurity posture. Cybersecurity risk assessment, generally performed with the help of metrics, provides the basis for an adequate defense. Significant challenges remain, however, especially in the complex socio-technical setting of SMEs. Seemingly basic questions, such as how to aggregate metrics and ensure solution adaptability, are still open to debate. Aggregation and adaptability are vital topics to SMEs, as they require the assimilation of metrics into an actionable advice adapted to their situation and needs. To address these issues, we systematically review socio-technical cybersecurity metric research in this paper. We analyse aggregation and adaptability considerations and investigate how current findings apply to the SME situation. To ensure that we provide valuable insights to researchers and practitioners, we integrate our results in a novel socio-technical cybersecurity framework geared towards the needs of SMEs. Our framework allowed us to determine a glaring need for intuitive, threat-based cybersecurity risk assessment approaches for the least digitally mature SMEs. In the future, we hope our framework will help to offer SMEs some deserved respite by guiding the design of suitable cybersecurity assessment solutions. Show less
Sierag, D.; Rest, J.I. van der; Koole, G.; Van der Mei, R.; Zwart, G. 2017
Using five years of data collected from a small and independent hotel this case study explores RMS data as a means to seek new insights into occupancy forecasting. The study provides empirical... Show moreUsing five years of data collected from a small and independent hotel this case study explores RMS data as a means to seek new insights into occupancy forecasting. The study provides empirical evidence on the random nature of group cancellations, an important but neglected aspect in hotel revenue management modelling. The empirical study also shows that in a local market context demand differs significantly per point of time during the day, in addition to seasonal monthly and weekly demand patterns. Moreover, the study presents evidence on the nonhomogeneous Poisson nature of the probability distribution that demand follows, a crucial characteristic for forecasting modelling that is generally assumed but not reported in the hotel forecasting literature. This implies that demand is more uncertain for smaller than for larger hotels. The paper concludes by drawing attention to the critical and often overlooked role of exploratory data analysis in hotel revenue management forecasting. Show less
Nowadays, there is a continuous need for many corporations to renew their business portfolio strategically in anticipation of changes in the business environment (e.g., technological change). The... Show moreNowadays, there is a continuous need for many corporations to renew their business portfolio strategically in anticipation of changes in the business environment (e.g., technological change). The ongoing booming of founding international start-ups suggests that small entrepreneurial teams are an effective means to develop new businesses. Corporations should be able to benefit from this form of self-organized innovation when entering novel business domains for strategic renewal. However, corporations that establish small entrepreneurial teams (corporate ventures) are facing two obstacles. First, corporate ventures often fail for reasons that are not well explored. Second, it remains unclear how the partial successes may be improved to large successes. Although the key success factors remain ambiguous, there is little hope that corporate ventures will be successful without effective management. Since an empirical model for corporate venture management does not exists so far, the thesis formulates and answers the following problem statement: How can corporate management effectively manage corporate ventures? Building on qualitative and quantitative research methodologies, a model for effective corporate venture management is developed and tested statistically in the German IT consulting industry. The research results reveal some of the essential management principles through which corporate management can increase corporate venture success systematically. Show less
