This research uncovered the relevance of integrating experiential knowledge used by established mental health professionals. While its use is still sparse and organisations are struggling to... Show moreThis research uncovered the relevance of integrating experiential knowledge used by established mental health professionals. While its use is still sparse and organisations are struggling to meaningfully incorporate the lived experience perspective in practice, the available qualitative data indicate positive outcomes for those that succeed in this integration. Based on our research, the value of experiential knowledge is captured in relational ethics, practical and emotional insights, existential transformation, and emancipatory politics.In conclusion, the experiential knowledge of professionals has an empathising, normalising, humanising, demystifying, destigmatising and empowering impact on mental health services. Show less
