What Place for Parties’ Emotions in Dispute Mediation’s Discourse?
- Editor(s):
- Boogaart, Ronny; Garssen, Bart; Jansen, Henrike; Van Leeuwen, Maarten; Pilgram, Roosmaryn; Reuneker, Alex
Abstract
Looking at mediation sessions’ transcriptions, it can be easily observed that mediators try to grant a place to parties’ emotions in the discussion. This is useful for conflict resolution, as a change at the emotional level is a prerequisite for breaking the negative spiraling of conflict (Bush and Folger 2005). The author employs Micheli’s (2014) linguistic model for identifying emotions in discourse and she discusses the relationship between emotions and argumentation in mediation’s discourse.
argumentative discussionconflict’s transformationdispute mediationemotionsstrategic maneuvering

