The problem with using patient complaints for improvement

Author(s):
Vos, M.S. de; Hamming, J.F.; Marang-van de Mheen, P.J.
Published
2018
Publication type
Article / Letter to editor
Date issued
2018-09-30
Language
English
Is part of
BMJ Quality & Safety (2018), Vol. 27, no. 9, p. 758-762
hdl
1887/119482
doi
10.1136/bmjqs-2017-007463